What Causes Discolored Water?
The elements present in the water that causes yellow, orange or brown discolored water is iron and magnesium. These are considered secondary contaminants by the Virginia Department of Health. The elements are not considered detrimental to human health at these levels but are required to be removed for aesthetic reasons. If you experience discolored water, please contact Town Hall. Often discolored water is generated by a disturbance to the water system such as a fire or water theft. The Town can provide flushing to clean up the discolored water and can also provide sample bottles which you can use to collect a sample when you notice discolored water. The information that you provide with this sample is helpful for us to determine the cause of the discolored water.

Show All Answers

1. How do I set up a water account?
2. Why are the water and sewer rates higher in many smaller jurisdictions than in larger jurisdictions?
3. Does the Town use water meters?
4. How can I reduce my water bill?
5. Does the Town have fluoride treated water?
6. What Causes Discolored Water?
7. Is the Water Safe to Drink?