Frequently Asked Questions

Q: Is the Purcellville Police Department a Full-Time Police Department?

A: Yes, The Purcellville Police Department’s sworn Officers provide police services within the Town limits 24 hours a day, 7 days a week. However, administrative offices are only open Monday through Friday between 9 AM and 5 PM, except on holidays.

Q: Where is the Purcellville Police Department located?

A: The Purcellville Police Department is located at 125 East Hirst Road Suite 7A, Purcellville, VA 20132

Q: What number do I call for Purcellville Police Department assistance?

A: These are the following numbers for Purcellville Police Department assistance:

     Emergencies or crimes in progress: 911

     Non-Emergencies or past-occurred incidents: (703) 777-1021.

These numbers reach the Loudoun County Emergency Communications Center, which provides dispatch services for Purcellville Police Department.

For other questions or inquiries not relating to an incident or crime: (540) 338-7422, this is the Purcellville Police Department Administrative Line

Q: Can I come to the Police Station to file a police report?

A: Yes, you may come to the Purcellville Police Department to file a police report in lieu of having an Officer responding to your home.

Q: Can I use the Purcellville Police Department social media platforms to report a crime?

A: No, the Purcellville Police Department social media platforms are NOT monitored 24/7. These should NEVER be used to report emergencies or crimes in progress. For emergencies, please call 911, and to report crimes that have occurred in the past please call the Loudoun County Sheriff’s Office Non-Emergency number at (703)777-1021.

Q: If I need to report a crime that occurred in Purcellville that did not occur within the Town limits, can I file a police report with the Purcellville Police Department?

A: No, the Purcellville Police Department does not take reports for crimes that have occurred outside of the Town limits. Crimes that have occurred in Purcellville, but not within the Town limits, should be reported to the Loudoun County Sheriff’s Office.

Q: Can I request an extra patrol around my home while I am on vacation?

A: Yes, please call the Purcellville Police Department Administrative Line at (540)338-7422 to make a request.  Availability of staffing levels and call volume will determine the frequency of those patrols. Individuals who are interested may submit a Home Check Form and an officer will follow-up with you.

Q: How do I request a Traffic Accident Report (Crash Report)?

A: Please visit the Purcellville Police Department website, go to Records Services, and click on Police Crash Reports. Crash Reports are maintained by the Virginia Department of Motor Vehicles.

Q: What volunteer opportunities does the Purcellville Police Department have?

A: The Purcellville Police Department has Volunteers in Policing Services Program. Members of this team provide support to the Police Department with administrative duties such as equipment management and assisting with public inquiries. Members of the VIPS team also provide support at special events such as the Purcellville Wine and Food Festival, National Night Out, and Town hosted parades among many others. The VIPS team consists of Interns, Chaplains, Traffic Support Members, and Customer Service Specialists

Q: Is the Purcellville Police Department an accredited agency?

A: Yes, the Purcellville Police Department is accredited at the state-level through the Virginia Law Enforcement Professional Standards Commission. 

Q: How do I request a funeral escort?

A: To request a funeral escort, please visit the Purcellville Police Department website.

Q: How do I submit a compliment or complaint on an officer?

A: To submit a compliment or complaint on an officer, or civilian team members please visit the Purcellville Police Department website and click on the Citizen Feedback tab. 

Q: Does the Purcellville Police Department provide fingerprinting services?

A: Yes, the Purcellville Police Department provides fingerprinting services on Tuesdays from 10 AM to Noon and Thursdays from 2:00 PM to 4:00 PM. However, you must live or work within the Town limits. The Loudoun County Sheriff’s Office also provides fingerprinting services to all Loudoun County residents at their headquarters and stations Monday through Friday between 8:30 AM and 4 PM.

Q: Can I have police officer present during custody exchanges or other situations where there is no crime in progress, but I fear that there may be a situation?

A: Yes, you can contact the Loudoun County Sheriff's Office Non-Emergency Number at (703) 777-1021 and request a Keep the Peace assistance

Q: Can I request a welfare check on someone whom I am concerned?

A: Absolutely, please contact the Loudoun County Sheriff's Office Non-Emergency Number at (703) 777-1021.

Q: Who handles animal-related complaints within the Town of Purcellville?

A: Animal-related complaints such as animal welfare concerns, nuisance domestic animals, sick or aggressive wildlife, or current stray aggressive complaints are generally handled by the Humane Law Enforcement Officers of Loudoun County Animal Services.

Q: How do I inquire about how much the fine is for my traffic ticket?

A: To inquire about how much the fine is for a Virginia Uniform Summons that you have been issued, please call the phone number listed below your signature on the summons. If the option of prepaying the fine in lieu of attending court is crossed out, you may not prepay the fine and must attend court on the date provided on the summons.

Q: Can I contest a parking ticket?

A: Yes, you do reserve the right to contest a parking ticket in a court of law.

Q: How do I find out what significant police incidents have occurred within the Town limits?

A: Please visit the Records Services tab, and click on the Police Incident Reports tab. We post a press release of significant police incidents weekly. Sign up for News Flash.

Q: How do I pay a parking ticket?

A: You can pay parking tickets by mailing in your ticket and payment by check, or drop off the payment to the Town Finance Department, at Town Hall located at 221 South Nursery Avenue, Purcellville, VA 20132

Q: Is there a curfew for minors within Town limits?

A: Yes, per Purcellville Town Code Section 46-39 Curfew for Minors, any minor under the age of eighteen may not loiter or remain on any street, park, or public place in Town between 11:30 PM and daylight of the following day unless accompanied by a parent, guardian, or other adult person having care, custody, or control of such minor.