ACH Web Page
How to Save Time and Money When Paying Your Utility Bill
Click Here to Download the Automatic Payment Sign-Up Form
For your convenience and upon many requests, The Town of Purcellville offers you the option to pay your utility bill (water & sewer) through automatic debits (ACH) from your bank account each billing period.
These automatic debits (ACH) are a safe and convenient method of paying your utility bill. You just authorize us to notify your bank to transfer the amount you owe on the day your payment is due. It’s that simple.
Once you are set up on the ACH system, your payment will be drafted approximately 5 days before your bill is due.
What does ACH stand for?
Automatic Clearing House, which simply means with your permission The Town of Purcellville, will have the ability to automatically deduct your utility bill from your checking or savings account each billing period.
Here's How It Works:
ACH lets your bank do all of the work. You will continue to receive your regular utility bill on the first of every other month, allowing you to keep track of your water usage as usual, but you don't have to send a check. Each billing period, the amount owed is automatically deducted from your checking or savings approximately 5 days before your bill is due. There is no check for you to write, nor any postage expense– ACH takes care of it for you! All you have to do is make sure there is enough money in your account as the Town’s fee for non-sufficient funds applies to ACH also.
ACH offers reliability. Currently many citizens are using online bank services which have not proven to be as convenient. Online banking services still issue actual paper checks that are subject to mailing delays, causing confusion and embarrassment of late payment notices.
How Will I Know The Correct Amount Has Been Transferred Each Time?
For your records, the transfer will appear on your regular bank statement. Should you ever feel that the transfer amount is incorrect, notify your bank to research the transfer. You can also stop payment on a transfer just like checks drawn on your account. You will also continue to receive a bill that indicates the amount due and when that amount will be debited from your account.
If you feel your water bill is incorrect, please notify the town office at least 5 days before your bill is due.
What If I Change My Bank or Account Number Sometime In the Future?
To ensure your payments are credited promptly, please provide us with the name of your new bank and account number well in advance of your next payment date.
- You must complete, sign and return the 2nd page of the ACH form to update your bank information. https://www.purcellvilleva.gov/DocumentCenter/View/672/ACH-Authorization-Agreement?bidId=
Can I Cancel the Automatic Payment at Anytime?
Certainly, just remember to give us at least 15 days before your next payment is due to cancel your transfer. You will then return to your old payment method
- You must complete, sign and return the 2nd page of ACH form to cancel your auto draft. https://www.purcellvilleva.gov/DocumentCenter/View/672/ACH-Authorization-Agreement?bidId=
A $50.00 returned payment fee will be applied to payments returned by your Financial Institution. Returned items include: check, ACH, official payment e-check and credit card payments. Notification of the returned payment is sent via regular and certified mail. Customers have 5 business days to satisfy payment in full including the $50.00 returned item fee. The Town will only accept cash or certified funds as repayment for a returned item. Failure to pay in full can result in collection action to include disconnection of water service, DMV Stop or property lien and additional charges.
Please contact the Town Finance Department at 540-338-7093 if you have questions about the program.
Please remember that The Town of Purcellville also offers the convenience of accepting MasterCard, Visa, American Express, Discover and electronic checks via Official Payments Corp. 800-272-9829 or www.officialpayments.com